Sunday 8:00 am to 12:30 pm
We will go through real world scenarios for each of the topics discussed during the 2 days.
Audits – Preventing and Protecting yourself from audits
A lot of good work can be wasted by a tiny clerical error. In this session we will outline the current audit triggers, provide tools that will help ensure the staff is following procedures and outline what to do when you receive an audit notice.
Sales 101 - The principles of selling to healthcare providers
The number one driver of new revenue to an independent pharmacy are referrals from doctors, nurse practitioners, hospitals, assisted living facilities, etc. Yet many of us are unsure how to approach these professionals. In this session we will discuss best practices for a sales call to healthcare providers.
Control Drug Policies and Procedures
When it comes to controlled drugs every detail is essential. Learn how to protect yourself from employee theft, DEA Audits and Robberies.
Many small businesses including pharmacies ignore Human Resources however this can be costly and also damaging to the culture of your business. Having the proper documents for all employees will prevent large problems in the future. You can also use this documentation to set expectations for new employees. We will discuss the importance of Human Resources and provide you documentation and tools to make it easy to do.
Implement all the above with 10 Great Habits.
We will provide you with 10 habits that if you implement each week, month, quarter and year you will have a pharmacy that is safe, profitable, legal and great place to work.
Case Studies - Applying what we learned during the boot camp