Operate a Pharmacy
Webinar – Your Employees Are Not On The Same Page with You
Staff not following through? Owen and Tim share the huddles, meetings, and habits that improve pharmacy team communication.
October 1, 2026
Articles, webinar replays, and practical guidance on pharmacy accounting, buying, selling, and growing from Independent Rx.
Back to all articlesStaff not following through? Owen and Tim share the huddles, meetings, and habits that improve pharmacy team communication.
Cost of Goods Sold eats up to 85% of pharmacy revenue. See how a pharmacy-focused accountant helps you negotiate smarter wholesaler agreements and boost profit.
Compounding peptides is booming and under a microscope. Two attorneys explain the FDA’s 2026 statements, the PCAC meeting, and how to protect your pharmacy.
Stop second-guessing the big calls. Learn how to move from gut feel to data-driven decisions on clinical services, finances, and your exit, and leave with a 30-day action plan.
From a small-town register in South Carolina to owning Front Range Pharmacy in Englewood, CO. Michael Scruggs, PharmD shares the from-scratch blueprint behind a pharmacy patients love to visit.
A PBM audit can cost you money and your network spot. Two pharmacy attorneys explain your rights, common findings, and how to fight back.
A better pharmacy customer experience can cut calls, speed payment, and lift sales. HealNow and Independent Rx show how text-to-pay works.
Independent pharmacy trends for 2025: what 2024 taught owners, how to lock down a transition, and how to borrow wisely, with Live Oak Bank.
Stuck on the bench? Three Medisca coaches explain how to grow your pharmacy business by delegating, adding clinical services, and growing compounding.
The Pharmacy Ownership Journey Webinar Now Available For Playback Watch the Replay Independent Rx, Live Oak Bank and pharmacy owner Taylor Anglemyer, PharmD, held a
Multi Store Ownership Webinar Now Available for Playback View the Replay Independent Rx, Live Oak Bank and Poumil Patel, a multi store owner, held a
The Business of Pharmacy and Real Estate Click Here to View the Replay We had a very good session and if you missed it, do
Having a plan is what allows you to focus your team and you on a common set of goals in the new year. So how
Knowing what you want to achieve is the first step to achieving what you want! Having a goal for 2023 will focus you and your
Independent Rx’s Owen BonDurant joins Rx Investor’s Claude Condo and Jeff Stark on the Rx Investor Podcast Finding Purpose and Success in Business Ownership and
How the Uncertainty in the Financial Markets Affects Pharmacy We had an excellent session! Missed the Live Session?Click here to watch the recorded content. Thank
How the Uncertainty in the Financial Markets Affects Pharmacy Join our Panel Discussion! Date: Monday, September 12 2022 Time: 1:00 PM Central | 2:00
As owners we are familiar with our Key Performance Indicators (KPIs) such as the number of Rx filled, gross margin per Rx, gross margin percent,
In this episode, Owen BonDurant and Rich Danhof of Independent Rx along with Greco DeValencia of Live Oak Bank, discuss the recent rate hikes, how it
Don’t Let Your Pharmacy be Part of the Great Resignation! Join our Live Panel Discussion! Date: March 23, 2022 Time: 1:00 PM Central Time (US
Pharmacy Trends and Valuation Join our Panel Discussion! Date: February 10, 2022 Time: 1:00 PM Central Time (US and Canada) Register Here Join us and
Most people do not consider accountants to be the segment of their business that causes growth. This is sales and marketing to most. But sales
This is an important piece of information that leads us to a broader topic of understanding your pharmacies payroll budget and metrics. In most independent
As pharmacists we are very comfortable in our role as clinicians. We are trained to spot drug interactions, identify precautions, and are willing to communicate
There is no doubt that pharmacy is a service business. As independents, our relationship with our patients is our most valuable asset. Yet no matter
“The minute you get away from fundamentals… The bottom can drop out of your game, your job, or whatever you are doing” – Michael Jordan
IRx’s Owen BonDurant discusses the Importance of Timely Data.
Independent Rx Consulting’s Mark Nelson, VP of Business Development, will be speaking at the APC 2021 Compounding Owner’s Summit this weekend March 25-27. Mark will
So often we hear that business owners just need an accountant to do taxes or to provide monthly financials. Yes this is a key aspect
We encourage you to read about these updates in this document from our partners at Brown & Fortunato, P.C.
Every pharmacy owner knows how many prescriptions they filled last week. We as owners have been taught from previous owners and chain managers to know
Many pharmacy owners have the dream of having multiple locations. They figure the first was really hard I can do a second. This is probably
Many factors effect your pharmacy business gross profit. These include reimbursement rates, your ability to purchase inventory at the best rate, but one overlooked area
Do you feel like you are a one man band? Do you want your staff to handle key processes, inventory management, ordering, med sync, but
Earlier this week, Owen Bondurant and Mark Nelson were guests on The Business of Pharmacy podcast hosted by Mike Koelzer. The topic of the podcast
It is April 7th and you receive your March financials from your accountant. The first thing you do is compare your March 2020 numbers to
Attendees will walk away from this webinar with a better understanding of how to leverage their pharmacy software data to both execute and measure successful
Many of you (hopefully all of you) conduct yearly reviews of your staff. Since you have been clear in your expectations, encouraging when the staff
How much does it cost you to dispense a prescription? This is a very simple calculation, yet it is often overlooked. While we can look
There are four essential measurements of success in a pharmacy business, Financial Success, Customer Success, Productivity Success, and Employee Success The goal of running a
“Only an employee that is trained, appreciated, treated fairly, clear in their expectations, and is confident in their management can deliver the customer service that
We hear it be called many things, the bad apple, the complainer, we call it the pot stirrer. This is a person on your team
I don’t know about you but when I was in school no one ever showed me how to review a P&L, Balance Sheet and Cash
PBM pressure and changes are a daily news report both in the industry news and the general news. But we cannot control the PBMs. Yes
I just finished reading Shark Tales by Barbara Corcoran, and one of her quotes really struck me as it applies directly to independent pharmacy. She
If you own a pharmacy, you are a small business owner. The number one problem with small businesses is that the owners are a one
Maintaining pharmacy inventory accuracy can often be a daunting task. An average pharmacy has well over 2000 items in their inventory and there are many
Although many think flu vaccination programs begin in late summer, the key to a successful program is year long planning. This year it is more
There is no doubt a pharmacy manager is asked to wear many hats, clinician, health advisor, businessperson, and leader to name a few. We are
Today we are pleased to share this timely white paper titled “STRUCTURING COVID-19 PROTOCOLS FOR PHARMACIES” from one of our partners – the law firm